Shipping Policy

At Bellie, we prioritize efficient and timely shipping to ensure your orders reach you promptly. Please review our shipping policy for details on delivery timelines and procedures.

Order Processing Time:

  • Orders are typically processed within 4-7 business days after payment confirmation.
  • Please note that orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods and Delivery Times:

  • We offer several shipping options to cater to your needs, including standard, expedited, and express shipping.
  • Our standard shipping option typically delivers within 4-7 business days, excluding order processing time.
  • While we strive to meet estimated delivery times, please understand that unforeseen circumstances, such as weather delays or carrier issues, may impact delivery schedules.

Shipping Costs:

  • Shipping costs are calculated based on the weight of the items ordered, the shipping method selected, and the destination address.
  • The shipping cost for your order will be displayed during the checkout process before payment is finalized.

International Shipping:

  • We currently offer international shipping to select countries. International shipping rates and delivery times may vary based on the destination.
  • Please note that customers are responsible for any customs duties, taxes, or fees imposed by the destination country's customs authorities.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track the status of your order using the provided tracking number on our website or through the carrier's tracking portal.

Shipping Delays and Refunds:

  • While we make every effort to deliver your order within the estimated timeframe, please note that shipping delays may occur due to circumstances beyond our control, such as weather disruptions or carrier issues.
  • If your order experiences a shipping delay, we regret to inform you that you cannot return the product or request a refund solely on the basis of the delay in shipping time. However, if there are any other issues with your order, please contact our customer service team for assistance.

Shipping Restrictions:

  • Some items may be subject to shipping restrictions based on size, weight, or content. We will notify you if any items in your order are not eligible for shipping or if additional shipping charges apply.

Incomplete or Incorrect Addresses:

  • It is the responsibility of the customer to provide accurate and complete shipping information at the time of purchase.
  • Valenci is not liable for orders delayed or returned due to incomplete or incorrect addresses provided by the customer. Additional shipping charges may apply for reshipment of returned orders.

Contact Us: If you have any questions or concerns regarding our shipping policy or your order's delivery status, please don't hesitate to contact our customer service team. We're here to assist you every step of the way.

Note: Please be aware that delivery times may vary depending on the shipping method selected and the destination address.

Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

Contact Us: If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We're here to assist you and ensure your shopping experience with Bellie is nothing short of exceptional.