Refund & Return Policy

We offer a 30-day return policy from the date of purchase on all unopened and unused products. If you are not satisfied with your purchase within this period, you may return the item for a full refund or exchange, excluding shipping costs.

Conditions for Returns:

• The item must be unused, undamaged, and in its original packaging with all tags intact.
• The return must be initiated within 30 days of the purchase date.
• Proof of purchase is required for all returns.
• Returns are subject to inspection upon arrival. We reserve the right to refuse a return if the item does not meet our return policy criteria.

Exclusions: Opened or used products are not eligible for return or refund under our standard return policy. Once the product is opened, it is considered non-returnable unless it is defective or damaged upon receipt.

Defective or Damaged Products: If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement or refund, including return shipping costs, as applicable.

How to Initiate a Return: To initiate a return, please contact our customer service team with your order details and reason for return. We will provide you with further instructions on returning the item.

Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

Contact Us: If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We're here to assist you and ensure your shopping experience with Bellie is nothing short of exceptional.